{"id":472,"date":"2026-03-12T20:23:55","date_gmt":"2026-03-12T20:23:55","guid":{"rendered":"https:\/\/jjwpr.com\/blog\/?p=472"},"modified":"2026-03-25T19:07:05","modified_gmt":"2026-03-25T19:07:05","slug":"science-under-siege-and-the-public-relations-skills-that-can-rescue-it","status":"publish","type":"post","link":"https:\/\/jjwpr.com\/blog\/2026\/03\/12\/science-under-siege-and-the-public-relations-skills-that-can-rescue-it\/","title":{"rendered":"Science Under Siege and the Public Relations Skills That Can Rescue It"},"content":{"rendered":"\n<p>Perhaps it is just \u201cfrequency illusion\u201d (aka: Baader-Meinhof Phenomenon \u2013 (where something you recently learned turns up everywhere) &#8212; but science communications research has been everywhere for me lately.<\/p>\n\n\n\n<p>There were two studies shared at the International Public Relations Research Conference (IPRRC) <a href=\"http:\/\/www.IPRRC.org\">www.IPRRC.org<\/a> last week in Orlando, and both addressed this topic, and it was a topic of discussion at an Institute for Public Relations\u2019 Behavioral Insights Committee (BIRC) meeting just the other day.&nbsp;<\/p>\n\n\n\n<p>Communicating about science has never been more difficult in this age of:<\/p>\n\n\n\n<p>&nbsp;1) <strong>prolific dis- &amp; mis-information<\/strong><\/p>\n\n\n\n<p>2) a <strong>lack of trust in experts in general<\/strong>, and<\/p>\n\n\n\n<p>3)&nbsp; the <strong>inability (or lack of interest) of scientists &amp; researchers to &nbsp;learn to communicate better with non-science audiences. <\/strong>&nbsp;(They are used to talking to each other on a more sophisticated level but not used to translating what they know into everyday language for the rest of us).<\/p>\n\n\n\n<p>Study 1 by Alyssa Croft, Florida State University, explored how the presence or absence of <strong>scientific efficacy claims are impacting consumer confidence<\/strong>, in this case, in the beauty industry.\u00a0<\/p>\n\n\n\n<p><br>Her study found that ads with scientific cues like \u201cauthority statements\u201d and \u201cefficacy claims\u201d (whether true or not) had a greater effect on \u201cincreasing perceived scientificness\u201d.&nbsp;&nbsp; Say it and we believe? &nbsp;<strong>My question<\/strong>: <em>When it doesn\u2019t work as promised, does our trust in these science \u201cclaims\u201d diminish <u>all<\/u> scientific pronouncements?<\/em><\/p>\n\n\n\n<p>Study 2 is a work in progress by Nicole M. Lee&nbsp; Ph.D. Arizona State, Matthew S. VanDyke (U. Alabama) &amp; Alan Abitbol (U Tampa)&nbsp; exploring how <em>Public Relations can be a Catalyst for Science Change. &nbsp;<\/em>&nbsp;Premised on the belief that \u201cmost engagement research and training still emphasizes <strong>communication as a transmission<\/strong> \u2013 sharing information to increase knowledge or correct misconceptions \u2013 rather than as an opportunity for listening, relationship building, and organizational learning.<em>\u201d <\/em>&nbsp;Science is most understood (and likely appreciated) by general audiences when its outcomes improve the average person\u2019s life \u2013 think healthcare (cures for disease) or technological advances (GPS).&nbsp; This study will explore <em>barriers and motivations that shape translational scientist\u2019s willingness to listen and adapt based on public feedback<\/em>. &nbsp;&nbsp;<strong>My question:<\/strong>&nbsp; <em>How do we get the scientific community to be more adept at listening, pivoting and explaining useful outcomes and impact of science in general?<\/em><\/p>\n\n\n\n<p>Finally, Gale Sinatra, Ph.D. University of Southern California, laid out a panoply of reasons why the general population has moved far towards \u201cScience Denial\u201d.&nbsp; Six key psychological factors weigh in, she explained, 1) Mental Shortcuts, 2) Digital Environment, 3) Motivated Reasoning, 4) Negative emotions and attitudes, 5) Social Identity Framing, 6) Epistemic Trust.&nbsp; You can read more detail about this in her book,&nbsp; <em>Science Denial: Why it Happens and What to Do About it\u201d<\/em> Oxford Press.&nbsp; Her recommendations for what communicators can do to help are not very different from what we need to do for any audience in any field:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Write in a way that the public can understand<\/li>\n\n\n\n<li>Know your audience\u2019s misconceptions, motivations, attitudes, emotions, and identity<\/li>\n\n\n\n<li>Avoid \u201cboth sides\u2019 as that is for opinions, not science<\/li>\n\n\n\n<li>Work to rebuild trust<\/li>\n\n\n\n<li>Provide EVIDENCE for scientific claims<\/li>\n\n\n\n<li>Explain how scientists know as much as they know (the scientific process)<\/li>\n<\/ul>\n\n\n\n<p><strong>My question: <\/strong><em>The highly educated e.g., scientist, engineers, medical professionals, etc. are often not taught, coached or held accountable for being effective communicators.&nbsp; What are the best ways to convince them of the importance of this skill and help them develop effective communication skills? ?<\/em><\/p>\n\n\n\n<p><em>Stacey Smith, APR, Fellow PRSA, Senior Counsel &amp; Partner at Jackson Jackson &amp; Wagner, a behavioral and management consulting firm based in New England, member IPR\u2019s Behavioral Insights Research Commission&nbsp; <\/em><a href=\"mailto:ssmith@jjwpr.com\"><em>ssmith@jjwpr.com<\/em><\/a><em>&nbsp;<\/em>.  Image courtesy of Freepik.  Find them at  <a href=\"https:\/\/freepik.com\/\">https:\/\/freepik.com\/<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Perhaps it is just \u201cfrequency illusion\u201d (aka: Baader-Meinhof Phenomenon \u2013 (where something you recently learned turns up everywhere) &#8212; but science communications research has been everywhere for me lately. There were two studies shared at the International Public Relations Research Conference (IPRRC) www.IPRRC.org last week in Orlando, and both addressed this topic, and it was &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/jjwpr.com\/blog\/2026\/03\/12\/science-under-siege-and-the-public-relations-skills-that-can-rescue-it\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Science Under Siege and the Public Relations Skills That Can Rescue It&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,31,8],"tags":[],"class_list":["post-472","post","type-post","status-publish","format-standard","hentry","category-behavior-change-theory-tactics","category-communications","category-research"],"_links":{"self":[{"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/posts\/472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/comments?post=472"}],"version-history":[{"count":3,"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/posts\/472\/revisions"}],"predecessor-version":[{"id":477,"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/posts\/472\/revisions\/477"}],"wp:attachment":[{"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/media?parent=472"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/categories?post=472"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jjwpr.com\/blog\/wp-json\/wp\/v2\/tags?post=472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}