What is known about how humans process risk and crisis remind us that not every member of a stakeholder group is at the same point in their understanding, acceptance, processing or action steps. In fact, most are likely ricocheting daily, if not hourly, between these waypoints as they deal with the mental and emotional toll …
While attending PRSA’s International Conference in Austin this year, I thought how proud JJ&W’s founder, Patrick Jackson, would have been of all the conversations revolving around measuring behavioral outcomes and the PR practitioner’s role as relationship-builders and strategists… particularly at a time when our organizations, and our country, need these skills the most. A few …
If your first thought when presented with a public relations problem or opportunity is to brainstorm tactics – e.g. “let’s do a newsletter” “send a tweet”, “post on Facebook”, “hold a meeting” — then you are planning, but not strategically. If your first thoughts are: “how does this opportunity fit with our overall goals?”, “what …
Read more “Strategic PR Planning Is Critical To An Organization’s Success”
Pat Jackson, JJ&W’s founder, was a behaviorist. Plain and simple. He taught those of us fortunate enough to work with him over the years to learn to be behaviorists, too. Behavior change is hard – ask anyone who has tried to go on a diet, stop smoking or change a dominant personality trait – so …
Read more “Patrick Jackson and The Start of Modern Behavioral Public Relations”