Category: Behavior Change Theory & Tactics

  • Talking About Suicide: A PR Strategy for raising awareness of a difficult subject

    The NH Coalition for Suicide Prevention, spearheaded by the Brain Injury Association of NH, was recently launched to raise awareness about the issue of suicide among members of vulnerable populations like people with brain injuries, people with disabilities, Veterans, first responders, police and the elderly.  Their work complements the efforts of other NH organizations focusing […]

  • Helping Others To Take Care of Our Veterans: Campaigns Encourage Sharing of Resources and Support While Building Teamwork and CSR

    In the month of November, and on Veterans Day in particular, we focus on those who have served, or are currently serving our country, and we thank them for their service.  JJ&W “Ask the Question” Listens Then Shares Resources In its effort to listen and better serve the community, the NH Legislative Commission on PTSD […]

  • How to Change Behavior around the Dangerous Behavior of Drink Spiking

    True story.  Just two weeks ago, two 25-year old women walked into a local, popular Boston bar, accompanied by a young man who is a friend. It is 10 p.m. It was their first and only stop of the evening.  After dinner and a few drinks prior at home, they ordered one round of drinks […]

  • How To Say “No” Effectively to Leadership

    Such a joy to be back IN PERSON for a presentation at the National School Public Relations Association (NSPRA) annual seminar last week.  It reinforces how important face-to-face communication is in building relationships and cementing our learning. My colleague John Lyday, APR, Fellow PRSA and I presented on the challenges and strategies needed to say […]

  • Using the Triggering Event of COVID to Impact Culture Change

    Triggering events, whether created for us or by us, can create a fissure in the current behaviors and beliefs of stakeholders. These fissures, if smartly managed, can help transform an organization’s culture. Even before the trauma of the last year, healthcare was reeling from a bevy of changes and pressures. Nursing shortages, changing business models, […]

  • #MASKUPMA: APPLYING THE BEHAVIOR CHANGE MODEL TO COVID-19

    Here in Massachusetts, Gov. Charlie Baker has launched the #MaskUpMA campaign to raise awareness and stimulate behaviors that will reduce the spread of COVID-19 in our state in the coming months.  His collective efforts to guide the public’s behavior during the pandemic follow the 4-Step Public Behavior Change Model, based on the work of leading […]

  • Summary of JJ&W’s WEbinar for PRSA: External Communication with Stakeholders During Covid-19

    What is known about how humans process risk and crisis remind us that not every member of a stakeholder group is at the same point in their understanding, acceptance, processing or action steps.  In fact, most are likely ricocheting daily, if not hourly, between these waypoints as they deal with the mental and emotional toll […]

  • Strategic PR Planning Is Critical To An Organization’s Success

    If your first thought when presented with a public relations problem or opportunity is to brainstorm tactics – e.g. “let’s do a newsletter” “send a tweet”, “post on Facebook”, “hold a meeting” — then you are planning, but not strategically. If your first thoughts are: “how does this opportunity fit with our overall goals?”, “what […]

  • Patrick Jackson and The Start of Modern Behavioral Public Relations

    Pat Jackson, JJ&W’s founder, was a behaviorist.  Plain and simple.  He taught those of us fortunate enough to work with him over the years to learn to be behaviorists, too. Behavior change is hard – ask anyone who has tried to go on a diet, stop smoking or change a dominant personality trait – so […]

  • Designing Recognition Programs That Motivate Behavior

    Whether you’re in charge of designing a rewards and recognition for your organization, or putting an awards program together for your industry, the question to ask yourself is: what behaviors are we trying to motivate? Teamwork? Employee retention? An above-and-beyond work ethic? Awareness? And the million dollar question: Is our current recognition program doing the […]

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