Pan-Mass Challenge: A Case Study In Establishing A Signature Event

This past August was my 4th opportunity to ride in the Pan-Mass Challenge (PMC), a 2-day bike ride across Massachusetts ending in Provincetown, to raise money for the Dana-Farber Cancer Institute. The PMC raises more money for charity than any other single athletic fundraising event in the country. I’ve been reflecting on what they do …

How Improving Employee Communication Skills Can Make The Difference

Overall success in a matrix organizational structure depends largely on the presence of constant, clear communication.  From the very beginning, all aspects of the matrix process — from roles & responsibilities to the evaluation process – need to be clearly defined and managed with open communication and unambiguous accountability.  But what if they aren’t established …

“The new CEO does not know our culture” Union Leader, July 28, 2014, pg. 1

There is likely not a business school nor a communications program out there that is not following the developments of the Demoulas/Market Basket crisis as it is unfolding.  To JJ&W, it is yet another illustration of how powerful corporate culture can be when it comes to the success or failure of an organization. For those …